Saturday, May 26, 2007

Evenflo products


Our family has become very familiar with the evenflo products out on the market. Whenever we are shopping for something that Caden needs, we usually end up with an evenflo. For some reason they are always the best price of all the products that look the same. So far, we have the travel system (carseat & stroller), pack & play, infant swing, high chair and breast pump. All have done well for us, but it turns out, the car seat was part of the recall. That's OK, we just went on the website and signed up for the fix.


When the fix arrived, we could not get the part changed out. This made us decide that our carseat is not one of the ones that will just break apart if we cannot break it apart to fix it.


After that, the breast pump motor started to give up the ghost about every 3rd time I would pump at work. It basically sounded like it would stop working at any moment. I decided I would give evenflo a call to tell them the problem, and see if there was a fix they could send me for that. Well, it's a good thing I called. The customer service person said that the pump should not do that at all. She decided to send me a whole new pump motor - which is basically a new pump complete with bag. I just have to keep my power cord and pump parts from the bad pump.


So the moral of the story is: evenflo products may not be the top of the line, but they are good value for the money, and if there is a problem, they will fix it.

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